contact us
Pretty Vacant
Heaven Apparel Ltd
Unit 2, Littledown Farm
Old Brighton Road
BN7 3JL
Tel: +44 (0)1273 483730
Company reg: 10104483
VAT: 237065903
Returns & Exchanges
In the unlikely event that you receive a faulty item please email sales@vacantclothing.co.uk with your name, address, description of item and details of the fault. We will email you with details on how to return. An exchange or full refund including postage will be offered.
All items may be returned if you are not satisfied. An exchange or refund will be offered. Unfortunately, we are unable to refund postage costs unless the item is faulty. Please ensure you refer to the size guide whilst ordering and that care is taken whilst trying on the item.
If you wish to return an item please email sales@vacantclothing.co.uk and we will advise on how to return your item.
Refunds to your card will be made when the returned item has been received by us in it's original condition.
Terms & Conditions
Customers have the right to cancel any order within seven days of placing the order or within seven days of receipt. If you wish to cancel then please email sales@vacantclothing.co.uk and we will advise on what to do next. Refunds will be made when the goods have been received back by us.
Privacy
We do not hold any of your credit or debit card details as all payments are processed securely by Paypal